Privacy
Privacy Policy
This policy explains how Keithley handles business contact details and technical inquiry information submitted through this website. Measurement requests often contain sensitive operational context, so the policy is designed around practical control of contact, application, and support records.
Information collected
Keithley may collect name, company, email, phone, region, instrument type, range requirement, calibration expectation, and messages submitted through inquiry forms. The website may also process ordinary technical data such as browser type, page views, and form submission metadata to maintain service reliability.
How information is used
Submitted information is used to respond to quotation requests, route technical questions, prepare calibration or support guidance, and maintain a record of the business interaction. Application details are used only to understand the measurement requirement and provide relevant follow-up.
Sharing and retention
Information may be shared with internal sales, engineering, service, or regional support teams when needed to answer the request. Keithley does not sell inquiry records. Records may be retained for business continuity, support history, quality review, and compliance obligations.
Your choices
Visitors may request correction or deletion of contact details when retention is no longer required for active support, contractual history, or legal obligations. For privacy questions, contact Keithley through the inquiry form and identify the record you want reviewed.